Privacy Policy

Avance Advisory Pty Ltd (ABN 38 701 295 954 | ACN 701 295 954) (AVANCE, we, us or our) respects your privacy. This Privacy Policy explains how we collect, hold, use and disclose personal information through our website and in connection with enquiries and newsletter subscriptions.

1. Scope and applicable privacy law

We are committed to handling personal information responsibly and in accordance with applicable Australian privacy laws and good privacy practice. Where the Privacy Act 1988 (Cth) (Privacy Act) applies to us, we will comply with its provisions and the Australian Privacy Principles (APPs).

2. Personal information we collect

The personal information we request through this website is limited to:

• Contact form: first name, last name (if provided), email address, telephone number (if provided).

• Newsletter subscription: email address.

3. How we collect personal information

We generally collect personal information directly from you when you submit a contact form, subscribe to our newsletter, correspond with us, or otherwise provide information to us. Our website is hosted on the Wix platform. Wix may also automatically collect technical and usage information associated with visits to the website, including through cookies and similar technologies. This may include information such as an IP address, browser or device information, referring pages and website interaction data.

4. Why we collect and use personal information

We may use personal information to:

• respond to enquiries and communicate with you;

• provide information about our advisory services;

• send our newsletter and related updates where you have subscribed or otherwise consented;

• administer, operate, secure and improve our website and business systems;

• maintain appropriate business and correspondence records; and

• comply with legal and regulatory obligations and protect our lawful interests.

We do not sell personal information. We will not use an email address supplied only for an enquiry to add you to our newsletter subscription unless you separately consent or applicable law otherwise permits it.

5. Newsletter and electronic communications

If you subscribe to our newsletter, we will use your email address to send you an email enclosing or attaching our newsletter or a link to our website. You may unsubscribe at any time using the unsubscribe facility included in our marketing emails or by contacting us. We will process unsubscribe requests in accordance with applicable law.

6. How personal information is held and protected

Information submitted through our Wix forms may be stored in Wix systems, including the site's form submissions and contact-management functionality, and may also be accessible to us through associated business email or administrative systems. We take reasonable steps appropriate to the nature of the information we hold to protect it from misuse, interference, loss, and unauthorised access, modification or disclosure.

No internet transmission or electronic storage system can be guaranteed to be completely secure. Where information is no longer reasonably required, we may delete or de-identify it, subject to legal, regulatory and legitimate record-keeping requirements.

7. Service providers and disclosure

We may disclose personal information to service providers where reasonably necessary to operate our website and business, including website hosting, form, email, newsletter, IT, security and professional service providers. We may also disclose information where required or authorised by law, or where reasonably necessary to establish, exercise or defend legal rights.

Our principal website provider is Wix.com Ltd. and its related entities and service providers. Wix states that it stores information in data centres in the United States and Ireland and may process personal information through group companies and third-party processors in other countries. Accordingly, personal information collected through our website may be stored or processed outside Australia. The countries involved may change as Wix's infrastructure and service-provider arrangements change.

8. Cookies and website analytics

Our Wix website uses cookies and similar technologies. Some cookies are necessary for website security, stability and core functionality. Depending on the features and settings enabled on the website, other cookies may be used for analytics, functionality or similar purposes. Where a cookie consent tool is displayed, you can use it to manage non-essential cookie preferences. You can also control cookies through your browser settings. Blocking some cookies may affect website functionality.

9. Access and correction

You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, out of date, incomplete, irrelevant or misleading. We may need to verify your identity before acting on a request and may refuse or limit a request where permitted by law.

10. Privacy concerns and complaints

If you have a question, concern or complaint about how we have handled your personal information, please contact us using the details below. We will consider your concern or complaint and aim to respond within 30 days.

If the Privacy Act applies to us and you are not satisfied with our response, you may be entitled to make a complaint to the Office of the Australian Information Commissioner (OAIC).

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technology or legal requirements. The current version will be published on our website with the date of the latest update.

12. Contact us

Privacy enquiries may be directed to: Avance Advisory Pty Ltd
Email: info@avanceadvisory.com.au

Last updated: 21 September 2026